01Who we are
Qozey ("we") operates the shared-accommodation marketplace at qozey.space and the Qozey app, used by accommodation seekers and by property operators who manage rooms, partitions and bed spaces in the UAE. Contact: info@qozey.space.
02If you browse or enquire as a seeker
- Browsing needs no account. Listings are public.
- Enquiries: when you contact a listing we collect the details you enter (name, phone, email, message) and pass them to the property operator of that listing so they can reply. Tapping WhatsApp opens your own WhatsApp app — we don't see that conversation.
- Search: your search text is processed to answer the query and to improve search quality. Saved searches are kept so we can show you what's new.
- Location (optional): if you choose "near me" sorting, the app asks for your device location and uses it once to sort results by distance. We do not store a history of your location and we never use it for advertising.
03If you are a property operator or staff member
- Account data: username, display name and a securely hashed password, plus your organization's business details (name, contact, branding, logo).
- Business records you enter: properties, units, tenancies, rent payments, expenses, complaints and related documents. This data belongs to your organization and is only visible to users of your organization (and Qozey platform administrators for support).
- Push notifications: the app registers a device token (Google Firebase Cloud Messaging) so we can notify you about things like new complaints. Removing the app or logging out stops these.
04Tenant information entered on the platform
Property operators record tenant details (name, phone, email, identity document, payment and conduct records) to manage their accommodation, including via the public registration and complaint forms. Qozey processes this data on the operator's behalf; the operator is responsible for what they record. At registration, tenants agree to the operator's house rules, which include that a factual conduct record may be shared with other operators on the platform as a tenancy reference. Emails we send tenants (receipts, complaint updates, welcome letters) are sent for the operator and carry the operator's contact details.
05Analytics
The qozey.space website uses Google Analytics to understand aggregate usage (pages visited, device type). The Android app does not run advertising or third-party analytics SDKs.
06What we never do
- No advertising, in the app or on the site.
- No selling or renting of personal data to anyone.
- No use of tenant or seeker data for anything other than running the service.
07Storage & security
Data is stored in access-controlled hosted databases and transmitted over HTTPS/TLS. Identity documents and photos are stored outside the public web root and served only to authorized users of the owning organization. Passwords are stored hashed, never in plain text.
08Retention & deletion
Operator business records are kept while the organization's account is active. Seekers can ask us to delete their enquiry data at any time. Tenants should direct requests to their operator first (the data controller); we assist with deletion where the operator or law requires it. Write to info@qozey.space for any request.
09Children
Qozey is not directed at children under 13 and we do not knowingly collect their data.
10Changes
If this policy changes, the updated version will be posted at this address with a new effective date.